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This may be due to the fact that there is a new version of the Geosat Suite available, please check the upper bar on the Suite Home page, and make sure you have downloaded and installed the latest Suite version. 
A important update is the one introduced with Suite Version 1.5.46R (Windows) / 1.0.41R (MacOS) released the 06/10/2013.

At the end of the procedure the maps will be correctly displayed  in the right column (purchases) of the Suite’s  Map management page, and they could be loaded on the navigator.

The map statuses can be 3:

-   Green: the map is u -to-date ( it is the latest released)
-   Red: the map is not up-to-date ( a new release is available)
-   Yellow: it is not possible to determine the validity of your map because the navigator has never been used. Please use the navigator first , getting a GPS fix position at a certain speed and then re-connect the Geoat to the PC.


Beside the status, you may see a green rosette meaning you have are guarantee for free the latest released map. In facts, when you buy a new AvMap navigator, you get the New Map Guarantee: that means you are guarantee for free the latest released map.

If a newer map is released by AvMap within 30 days from your first  use, the New map Guarantee allows you to download it for free using the Suite PC application.
You have 30 days from the first usage of your new AvMap navigator  (from the first acquisition of satellites at a certain speed)  to download  the Suite  and check if a new map is available for you for free! You can download only one free map for your navigator.
If the navigator has never been used it is impossible to determine the validity of the map, thus the yellow status map appears.


Save the contacts (mark) on Geosat 5

1. Turn on your navigator, go to page 3 of 4 from the main menu and click on File Manager

2. Select Save to Contacts.


Export Contacts from Geosat on the PC using the driver

1. Download the Geosat 5 driver .This is the application that allows both to update the software, and restore and insert different languages, insert and manage POI Tracks and Contacts.

2. Extract the content of the compressed file

3. Connect the navigator (without  feeding it with the power cable) to the computer using a USB on the back of the pc

4. Open the GSUpdate application

5. Click  on CONTACTS MANAGEMENT. On the right side of the screen of  the content of the SD card is shown, select the word CONTACTS, then click on the button below to export the files to the PC.

6. In the dialog window that opens up, select the file destination folder on the PC

7. The files are now transferred to the PC. Close all windows and disconnect the Geosat 5.

 

Import the contacts to Geosat 6


1. If you have not done it yet, download Geosat Suite. This is the application that allows both to update the software, and restore and insert different languages, insert and manage POI Tracks and Contacts.

2. Extract the contents of the zip file and install the application..

3. disconnect  the navigator from the power supply. Turn on the Geosat 6, wait for the loading of the page and as soon as the page with the main icons is displayed, plug the USB cable.

4. Connect the Geosat to USB and wait for the hardware to be recognized. Once connected, the screen of Geosat will change and will show a  USB icon.

5. Locate on your desktop the icon for the Geosat Suite and open it.

5. Select ADD CONTENT and then  Select CONTACTS on the right, click ADD and select the folder where you saved the contacts of the Geosat 5.

6. After the message "data transfer completed" just close all windows, unplug the navigator and turn it on to check the list.


 


How do I get the Geosat Suite?

1.Read Everything about Geosat Suite here: www.avmap.it/TerrestrialNavigators/GeosatSuite

2. Download Geosat Suite

In the selection menu, select the product family menu of your navigator "SERIES", then select your product and click "Select".
Download the application to Geosat Suite from the proper link (it is available in both the Windows version and the version for MAC_OSX)
 

WINDOWS PROCEDURE

 
1. Once you have downloaded the file on your PC GeosatSuiteInstaller-vX.X.XR.exe (where "X" will indicate the version number of Geosat Suite), install the application by double clicking on the executable file.
 
2. After extracting the file, on screen will appear "Welcome to the Geosat Suite Setup Wizard".
Press "Next" and on the next screen, click "I Agree".
 
3. The next screen will show the Suite folder path in which the Suite will be installed. The path shown will by default, but can be changed,  you can select the folder where you would like to install Geosat Suite.
After selecting the folder click "Install" and wait until the transfer is complete.

4. Click on "Finish". The installation of the Suite is complete. A shortcut icon will be generated on the desktop.

5. Launch the Suite. At this point you can set the language by  "Select Language". Confirm your choice by clicking "OK".
 
6. At the launch of Geosat Suite application you will be asked to connect the navigator. If the device is already connected, press "OK", but if still it is not, plug it in, wait to be recognized as a double disc from My Computer (local disk + removable disk), then press "OK".
 

MAC_OSX PROCEDURE

 
1. Once you have downloaded the file on your Mac GeosatSuiteInstaller-vX.X.XR.dmg (where "X" will indicate the version number of Geosat Suite), install the application by double clicking on the executable file.
 
2. Select "I agree" to accept the terms and continue with the installation. The installation window will appear: drag the Geosat Suite icon on the left in the APPLICATIONS folder.
 
3. When the installation is completed  you will find the Geosat Suite icon inside the applications folder. From the Applications folder you can drag the same icon in the Dock (the Taskbar on the desktop of your Mac).

4. Launch the Suite. At this point you can set the language by  "Select Language". Confirm your choice by clicking "OK".
 
6. At the launch of Geosat Suite application you will be asked to connect the navigator. If the device is already connected, press "OK", but if still it is not, plug it in, wait to be recognized as a double disc from My Computer (local disk + removable disk), then press "OK".

 

The update to the latest software version available can be done through Geosat Suite, the  free Desktop application by AvMap.

Geosat Suite  helps you keeping your Geosat up-to-date and allows you customizing your contents and sharing them with your friends. Once you have installed Geosat Suite, just connect your navigator to the PC with the USB cable and the Suite will warn you automatically every time an update for your device is available.

1. Download the Geosat Suite User Manual

2. Download Geosat  Suite on your PC/ MAC and install it (this opertaion is necessary only the first time).

3. Disconnect the Geosat from the power supply.

4.  Connect the Geosat to the PC through USB.
Attention: we recommend to connect the Geosat  to a USB port on the back of the PC, and to avoid the front ports, multi-hub devices and USB extension cables.

5. Wait for the hardware to be recognized as a double disc ( local disk + removable local disk  in My Computer) and close the windows on the disks that will be opened automatically.

6. Follow n the Geosat Suite Manual the instructions to set the Geosat Suite and make your first Geosat Software Update.

7. After the software update, follow the procedure to reset the Operative System.

Connect your Geosat to the PC periodically, to keep it up-to-date! 

You can enrich your maps adding extra POIs such as speed cameras downloaded from the internet in .csv, .gsp, .ov2 format.

How to download the files:


Geosat is compatible with POI in OV2, CS, GSP format. These POi are distributed by several websites such as WWW.POIGPS.COM and WWW.ADIVOR.IT

For a faster procedure, save these POIs in the Geosat folder of your PC (or whichever destination folder you have selected in the Suite settings). Once you have downloaded the files, please check inside the folder that for each file there is also a corresponding image file  (eg. speedtraps.ov2 and speedtraps.bmp )

 

How to load on your Geosat the POIs with the Geosat Suite:

1. Connect the navigator and open the Geosat Suite. Click on the POI button in the Suite main menu
2. You will see on the left window the extra POI loaded on your Geosat and on the Right window the POI inside the Geosat folder on your PC, (C:\Documents and Settings\[PC_username]\Documents\Geosat\)
3. Select the POI in the right window or click on the Add button if you want to browse other folders in your PC
4. select the folder and open the file to transfer
5. Now select the POI file to transfer in the left window, clicking in the correspondent check box or click on “Select All”, if you want to select more than a file
6. click on the “Copy to Geosat” button to load the selected POI in your navigator.
N.B. if you click Delete selected (under the right window) you will delete the Poi file from your PC.


How to Export POI from Geosat to PC with the Geosat Suite:

Vice versa, you can also export the POIs from your Geosat to your PC:
1. Click on the POI button in the Suite main menu
2. select a POI file from the right window, checking the corresponding check box, or select all the POIs in the list clicking “Select All”
3. Click on the “Copy to PC” button.
You can also delete some POIs from your navigator, clicking the “Delete Selected” button under the left window.
 

You can update your map in two ways:

1. Extend your horizons and buy a new  AvMap SD card peloaded with new software and maps, directly on our Shop Online: choose your navigator and click on  'Buy new memory card' , then choose the desired area / special map. The new memory card will be delivered to you.

2. You can dowload the update for your map through the Geosat Suite, saving time and money. Once you have installed Geosat Suite, just connect your navigator to the PC with the USB cable and the Suite will warn you automatically every time an update for your device is available.

N.B. For Geosat 6 APRS, Geosat 6 Regolarità and G6 Farmnavigator, use the Geosat Suite.

This error may be caused by the fact that the trace files often contain inside track points.
Geosat Suite accepts files .gpx that contain ONLY TRACKS (so only the path) or ONLY contact  (Points / waypoints)
 
To split the file type you can do this;
 
- Open the file (kmz, kml, gpx or gdb) with Google Earth
- On the left menu, expand the file displaying the components
   (Eg TRACKS = Points + PATH)
 
- Eliminate Points
- Rename the PATH by entering the name of the track
 
- Save the resulting file format .KML (Save as)
- Convert the file to GPX using GPS Babel (and let selected
   "tracks") to obtain for  example TRACKS.gpx
 
- Reload the original file with Google Earth and do the same with the POINTS ( delete your PATH and leave the waypoints)
 
- Save the resulting file format. KML (Save as)
- Convert the file to GPX using GPS Babel (let selected
   "tracks") to obtain for example WAYPOINTS.gpx
 
- The two files and WAYPOINTS.gpx TRACKS.gpx can now be transferred into the Geosat Through, with no error messages.

Please verify that the serial number has made by 3 numbers + 1 letter + 4 / 5 numbers.

If your serial number is made by numbers only, please add a "T" letter after the first 3 numbers

E.g. you have 20201011 , you have to write on Geosat Suite window 202T01011

 

 

In any AvMap navigator, both the navigation software and the map data are preloaded on the memory card. The software update, however, is separate and apart from map data update.

Periodically, AvMap releases updates for the navigation software, free of charge. The software update concerns the navigation functions, messages and vocal instructions languages, menus, graphics, etc... Software Updates can be downloaded from the Support Section or through  the Geosat Suite.

The Map update on the other hand is not free. The updated data are released several times a year by our map providers and reworked and implemented by AvMap. When you update the maps, you update data such as street names, attributes and characteristics of the roads, one-ways, roundabouts, house numbers, points of interest, etc... The updates can be purchased on the AvMap shop online or through  the Geosat Suite.

 

If this message appears "The data from the navigator may be corrupted " it is possible that your computer is not recognizing correctly the disk inside the navigator.

1.    Please check the USB connection on your PC, do not use USB extension cables or multi-hub devices, these do not allow the navigator  to be connected directly to the computer.
2.    Close the error dialog box, disconnect and reconnect the navigator using only the USB cable (if you have a desktop PC please try to connect the navigator to one of the ports on the back of the PC).
3.    Start the Suite and see if the problem is solved.

If it is not solved,

close the error dialog box and control that among the resources of your computer there is also  the local disk of the navigator and that it has been recognized (Local Disk contains the folder MP4 , the folder language and the file Geosat6start.exe).

If this disk is not present among the resources of the computer, then you should try on a different PC. Otherwise contact the AvMap Customer Support writing to info@avmap.it specifying the problem and the tests just done.

If the disk it has been recognized, please open it and locate the OS.ver. Send the file by email to  info@avmap.it specifying the problem. Also send the list of all visible files inside the disk, the Technical Support will tell you how to try to restore it.
 

Register your product  in order to  download for free desktop suite, user manuals, tools, and software updates  and to get Customer Support.


Support

WARRANTY

AvMap navigators are guaranteed for 2 years after  the purchase date.

 


How to get Customer Support
for your AvMap device:


1.   Register your Navigator

2.   Read the FAQsection

3.   If you do not find the answer to your problem, then write us filling the online Assistance form or contact the CALL CENTER +39 0585 784044

4.   The Customer Support will reply providing you instructions.

5.   If the problem cannot be solved over the phone or email, you will receive via email a repair code  ‘RMA’ with all the instructions to send us your navigator for repair.